FBI Special Agent Cerena Coughlin is the Employment Recruiter and Applicant Coordinator for the Philadelphia Field Office and local Private Sector Coordinator overseeing InfraGard, a public/private partnership between the FBI and representatives of critical infrastructure. She was a member of the Los Angeles Innocent Images SAFE Team, where she participated in investigations of child exploitation, and was assigned to Counterterrorism squads in Los Angeles and Baltimore and Cyber in Philadelphia. Prior to joining the FBI in March 2001, Coughlin served as Director of Operations for an LA-based non-profit supporting students and educational institutions across the United States.