Monica Taylor Boggan is the Head of the Business Information Security Office (BISO) at WM, where she drives the alignment of cybersecurity with core business priorities across WM’s Digital, Corporate, Customer, Operations & Sustainability, and Healthcare Solutions divisions. Her work centers on building stronger third-party risk capabilities, leading AI security oversight, and bringing greater clarity and transparency to cyber risk.

With over 25 years in technology and deep expertise in cybersecurity, Monica has led transformative efforts in enterprise risk management, security strategy, and cyber governance. She has implemented third-party risk management systems, managed AI governance assessment programs, and designed executive-level reporting to better inform risk-based decisions.

A native Texan, Monica holds an MBA from Lamar University and maintains certifications as a CISSP, CISA, and CRISC, reflecting her commitment to both strategic leadership and technical excellence. Monica is recognized for her ability to translate complex security issues into actionable guidance for business leaders, enabling informed decision-making at every level. Her work spans the intersection of cybersecurity, innovation, and risk, with a strong focus on empowering organizations to build secure, resilient digital environments.